UnitedHealthcare Launches a “Gold Card” Program in October to (Hopefully) Reduce Prior Authorization Woes

October 1, 2024
UnitedHealthcare Gold Card

UnitedHealthcare plans to launch a program in October geared toward streamlining prior authorization for qualifying providers. The company’s “gold card” program will be offered across its commercial, individual exchange, Medicare Advantage and Medicaid business lines. The Gold Card program will allow certain providers to use a simplified process for about 500 procedure codes.

In-network provider groups that have submitted at least 10 prior authorization requests for eligible procedures over each of the past two years –with a 92% or higher UnitedHealthcare approval rate – can submit what the insurance company calls an ‘advance notification’ and forgo clinical documentation review for selected services.

Here is the list of CTP codes covered by the program. A quick review of the list did not reveal any procedures relevant to wound care or hyperbaric medicine, although many imaging procedures are on the list which may reduce the frustration of obtaining some diagnostic imaging studies.

–Caroline


Resources:

UnitedHealthcare National Gold Card Program

You don’t need to apply for the UnitedHealthcare National Gold Card program. However, the following eligibility requirements must be met. Provider care group tax ID numbers (TINs) must:

  • Be in network for at least one UnitedHealthcare health plan such as UnitedHealthcare commercial, UnitedHealthcare Individual Exchange*, UnitedHealthcare® Medicare Advantage and UnitedHealthcare Community plans, and
  • Meet a minimum annual volume of at least 10 eligible prior authorizations each year for 2 consecutive years across Gold Card-eligible codes, and
  • Have a prior authorization approval rate of 92% or more across all Gold Card-eligible codes for each of the review years

UnitedHealthcare Gold Card Program Interactive Guide

Find out if you qualify:

Find more information on:  UnitedHealthcare Insights page.

Once a TIN has qualified for our National Gold Card program, the status covers all providers associated with that TIN. This means, when ordering a Gold Card service, any provider associated with a Gold Card qualified TIN will not require a prior authorization on the Gold Card designated codes. An advance notification is required.

Caroline Fife, MD

Dr. Fife is Co-Founder and Chief Medical Officer of Intellicure, Executive Director of the US Wound Registry, and Editor of Today’s Wound Clinic.

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